[et_pb_section admin_label=”section”][et_pb_row admin_label=”Row” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” use_custom_gutter=”off” custom_padding=”0px||0px|” padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”off” parallax_1=”off” parallax_method_1=”off” column_padding_mobile=”on”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”row” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” use_custom_gutter=”off” custom_padding=”0px|||” padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”off” parallax_1=”off” parallax_method_1=”off” column_padding_mobile=”on”][et_pb_column type=”4_4″][et_pb_accordion admin_label=”Accordion” use_border_color=”off” border_color=”#ffffff” border_style=”solid” toggle_font_size=”26″ toggle_font=”|on|||”] [et_pb_accordion_item title=”Q1: Why the heck are you not using your god-given names?”]<\/p>\n
A1: We wanted to create a more interesting shopping experience for our customers. We felt that avatars free us to become part of our product line, almost as if you\u2019re visiting a Renaissance Faire or Civil War Reenactment.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Q2: What\u2019s the purpose of all this added fluff about your products, it doesn\u2019t seem necessary?”]<\/p>\n
A2: None of our Bands of Nerdlings are paid employees of Mortal Arrow LLC, but have their own full-time jobs. We wanted to have some fun with this venture and express our passion for a sometimes maligned and often marginalized hobby.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Q3: Can I expect professional service?”]<\/p>\n
A3: Certainly. Mortal Arrow owns and runs other businesses with \u201creal\u201d employees, so it is in his genes to offer a fulfilling customer experience. That\u2019s why we offer our customers the ability to provide reviews \u2013 so we know if we\u2019re not living up to your standards.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Q4: How quickly can I expect the product to ship?”]<\/p>\n
A4: Assuming that your product is not backlogged (and this should be evident upon the product page), we will ship once a week \u2013 typically on Saturdays or Mondays.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Q5: How will you ship?”]<\/p>\n
A5: We will use USPS (First Class or Priority Mail service), as it allows for tracking and offers lower rates than FedEx and UPS. Unfortunately, shipments outside the borders of the USA are expensive no matter how they are shipped.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Q6: Why are you using no physical address?”]<\/p>\n
A6: Mostly because it is a new business and we are working out of our homes, so it does not seem relevant. We hope to have a physical address one day, when the business can support this expense.<\/p>\n
[\/et_pb_accordion_item] [\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
FAQs A1: We wanted to create a more interesting shopping experience for our customers. We felt that avatars free us to become part of our product line, almost as if you\u2019re visiting a Renaissance Faire or Civil War Reenactment. A2: None of our Bands of Nerdlings are paid employees of Mortal Arrow LLC, but have […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/www.mortalarrow.com\/wp-json\/wp\/v2\/pages\/169"}],"collection":[{"href":"https:\/\/www.mortalarrow.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mortalarrow.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mortalarrow.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mortalarrow.com\/wp-json\/wp\/v2\/comments?post=169"}],"version-history":[{"count":0,"href":"https:\/\/www.mortalarrow.com\/wp-json\/wp\/v2\/pages\/169\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.mortalarrow.com\/wp-json\/wp\/v2\/media?parent=169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}